As each 26&7 piece is handcrafted once the order is received, our typical production time is 2 weeks for small items and 4-6 weeks for larger pieces.

Delivery is available within the Winnipeg area. At checkout, please select the delivery option.

We are working on expanding our delivery locations, so message us if you live somewhere else!

For Delivery orders you will receive an email once our delivery route is finalized and arrange a timeframe.

Shipping refers to smaller items that can be shipped through a postal carrier. Our shipping rate is a flat rate for all items eligible for shipping, throughout North America.

Only items within our Kanada Collection are eligible for shipping throughout Canada. Simply select the appropriate Shipping rate at checkout based on your order total.

As soon as your order ships out, you will receive an email confirmation with tracking information.

All other items outside of the Kanada Collection are by delivery only and only to the Winnipeg and surrounding area. See further information on delivery in the FAQ.

Pickup is available from our home in St. Francois Xavier.

Select the Pickup option at Checkout.

You will receive an email or text message once your order is ready.

We will do our best to accommodate changes, but orders already in production may not be able to be modified. Please email us at 267company@gmail.com to see if modifications are possible.

We want you to love your 26&7 pieces, but understand things happen. As each piece is handcrafted to order, we are only able to offer full returns on items before production has begun.

All items being exchanged or returned must be in new condition and are only eligible within 30 days of receipt of the order and must have proof of purchase from original purchaser.

Return shipping and return pickup fees are the customer’s responsibility and are non-refundable.

Non-Returnable:

Items that are custom designed, custom sized, and items purchased as a sale/as is item cannot be returned, exchanged, or repaired.

Exchanges:

Should you wish to exchange your 26&7 Co. piece for another item after receiving it and within the eligible timeframe, the returned item(s) will be subject to a 20% restocking fee and you as the purchaser will be responsible for return shipping costs along with additional shipping/delivery costs for any new pieces being sent in exchange. Additional fees must be paid in full to initiate production of a new piece for exchange.

Returns:

Should you wish to return your 26&7 Co. piece after receiving it or after it has already started production, the piece(s) being returned will be subject to a 50% restocking fee and the purchaser will be responsible for return shipping/delivery costs. A refund will be issued upon receipt and inspection of the piece, less the appropriate fees.

Please email 267company@gmail.com to initiate an exchange or return.

Should you wish to customize the size of a 26&7 Co. piece, please select the size UP and simply add a comment in the Additional information/Notes section of your order at checkout with your specifications. If you do not see a size up from the size needed, please contact 267company@gmail.com to inquire.

Our dining tables and coffee tables are stained and sealed with high quality products. It can take up to 30 days for products to fully cure and we recommend extra care be taken during that timeframe.

Although we use very durable finishing products, any finish can be stressed if not cared for properly. Burns, cuts, scratches, dents, watermarks and sun damage will affect the finish quality and therefore not covered by warranty. Also cleaning with detergents, abrasives or other improper cleaning agents will breakdown the finish and will also not be covered by warranty. See further warranty information below.

Caring for Solid Wood:

Furniture pieces can be cleaned with a simple wipe with a soft, damp cloth, using mild dish detergent if necessary. We do not recommend abrasive cleaner or cleaning pads of any kind.

Décor pieces can be dusted/wiped with a clean, lightly damp cloth.

Even though we use water resistant finishes, we do not recommend any standing moisture on wood pieces at any time.

Protecting Your Wood Furniture:

Furniture made of solid wood has many aesthetic and performance related benefits, which need to be maintained with proper care. Solid wood furniture is an investment, we understand that and want to help you protect it. We recommend you:

* Keep your 26&7 Co. piece(s) in a temperature-controlled environment. A humidifier is always recommended in a home with solid wood. Relative humidity should be maintained between 40 percent to 45 percent to lessen the effects of shrinking or expanding of natural wood. This means using a humidifier in the cooler, drier seasons, and air conditioner in the warmer seasons, depending on your region.

* Do not place solid wood furniture directly in front of windows, heat sources, air conditioning vents, radiators, or fireplaces.

* Avoid exposure to direct or prolonged sunlight, even through windows.

At 26&7 Co., we take great pride in the quality and craftsmanship of our wood pieces. We realize that purchasing our furniture is an investment in quality and we want it to last for generations to come. However, as it is extremely hard to ensure that each environment is maintained in the way that natural wood needs to be cared for, we offer a limited warranty period of three months beginning the time of receipt of the furniture being delivered or picked up by the original consumer/purchaser.

Attention to detail in design, materials and construction is always at our forefront, however we do encourage you to inspect the item upon receipt. If you have a concern or believe there is a quality issue, we will work with you to correct it, in accordance with the policy below and it is important you notify 26&7 Co. immediately. 26&7 Co. will then at their sole discretion, repair or replace any piece or part found by our production team to be defective in material or workmanship.

Proof of purchase is required for warranty purposes. Any modifications done by the consumer or other parties will void this warranty. This warranty applies only when the furniture purchased is for normal indoor household use and is not applicable towards normal wear and tear. In addition, damage from misuse, neglect, incorrect maintenance, or abuse is not covered under the warranty. It also does not apply to commercial use which includes rentals, business or institutional.

26&7 Co. will not be responsible for shipping/delivery costs to or from the 26&7Co. location for warranty work, unless it is convenient for us to do so in coordination with our existing deliveries upon discretion of our team.

Not maintaining a consistent humidity and temperature can cause excessive shrinking or swelling of natural wood and can affect the look of the wood or possibly cause cracks or splitting. Moisture content changes of only a few percent are enough to cause significant movement of the wood and may result in cracking or swelling. Seasonal movement on solid wood products are not considered warranty issues.

Discoloration or leaching due to sunlight or excess direct heat on natural wood are not considered warranty issues.

All our pieces are quality checked prior to packaging and preparing for transport. Damage occurring after delivery of your 26&7 Co. furniture is not covered by this warranty. It is the responsibility of the customer to inspect the piece(s) at time of delivery and contact us immediately if you have encountered any damage incurred due to delivery. If you are unable to be available for delivery, we highly recommend that you arrange for another individual to be available. Any damage after delivery is not considered a warranty issue.

We don’t want to hide anything! Here are additional safety notices and disclaimers

Products may vary from the images shown as each piece is handcrafted and uniquely made to its own. Slight variations in color, grain, and character are normal and add to the rustic farmhouse feel that we love.

Each piece is sold individually, unless otherwise noted and does not include accessories or décor shown in the image.

Measurements provided are all approximate. We always do our best to be as accurate as possible, however as each piece is hand crafted there may be very slight variations in product dimensions from those given on product pages or custom measurements.

All pieces are for intended use only. We highly recommend that large furniture pieces be anchored properly to prevent possible hazard.

Supervision is always required when pieces are being used by children. Never leave children unattended and please be aware that injuries may occur when items are used incorrectly. Always make sure items for children are safe, sturdy and smooth prior to each use.

26&7 Co. will not be held liable for the risk, danger, injury, or damages to another party.

If you still have a question, please reach out to us through our Get in Touch page.